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TERMS & CONDITIONS
CUSTOMER CARE
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Welcome to Shuddhi Naturals! By using our website and purchasing our products, you agree to abide by the following Terms & Conditions. These terms govern your use of our website, product availability, pricing, intellectual property rights, and more. Please read these Terms & Conditions carefully to ensure a smooth and enjoyable experience. If you have any questions or concerns, please reach out to our customer support team.
1. Intellectual Property:
All content, images, logos, trademarks, and other intellectual property displayed on the Shuddhi Naturals website are the exclusive property of Shuddhi Naturals. These materials are protected by copyright and other intellectual property laws. No unauthorized use, reproduction, or distribution of these assets is permitted without our explicit written consent. This includes the use of our logo, brand name, product images, and any other proprietary assets associated with Shuddhi Naturals.
2. Website Use:
You are granted a limited, non-exclusive, and non-transferable license to access and use the Shuddhi Naturals website for personal, non-commercial purposes. You agree not to engage in any activity that may interfere with or disrupt the functioning of the website, including but not limited to hacking, transmitting viruses, or attempting to gain unauthorized access to our systems.
3. Product Information:
We strive to provide accurate and up-to-date information about our products on our website. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions, images, or other information displayed on the website. The colors and appearance of products may vary slightly from the images shown due to factors such as screen settings and lighting conditions.
4. Product Availability and Pricing:
Product availability and pricing are subject to change without prior notice. While we make every effort to ensure the accuracy of product availability and pricing information, errors may occur. In the event that a product is no longer available after you have placed an order, we will notify you and provide a suitable solution, such as offering an alternative product or canceling the order.
5. Order Acceptance and Payment:
By placing an order through our website, you make an offer to purchase the selected products. We reserve the right to accept or decline your order at our discretion. Once your order is accepted, payment is required to complete the transaction. We accept various forms of payment, including credit cards, debit cards, and other electronic payment methods. You agree to provide accurate and complete payment information and authorize us to charge the total amount due for your order.
6. Shipping and Delivery:
We offer shipping services to deliver your ordered products to the specified address. Shipping times may vary depending on your location and the availability of the products. We are not responsible for any delays or damages that occur during shipping, as these are beyond our control. Please refer to our Shipping Policy for more detailed information.
7. Returns and Refunds:
We want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer a return and refund policy. Please refer to our Returns & Refunds policy for detailed information on the eligibility criteria, return process, and refund timelines.
8. Privacy:
Your privacy is important to us. We collect and process personal information in accordance with our Privacy Policy. By using our website and purchasing our products, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.
9. Limitation of Liability:
To the maximum extent permitted by law, Shuddhi Naturals and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our website or the purchase and use of our products. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.
10. Governing Law and Jurisdiction:
These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where Shuddhi Naturals is registered. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
PRIVACY & SAFETY
Protecting your privacy and ensuring the security of your personal information is of utmost importance to us at Shuddhi Naturals. Our Privacy Policy outlines how we collect, use, and protect your data. Here are the key aspects of our Privacy Policy:
1. Information Collection: We collect personal information such as your name, email address, shipping address, and payment details when you place an order or interact with our website. We also gather non-personal information through cookies and similar technologies to enhance your browsing experience.
2. Information Usage: We use the collected information to process your orders, personalize your experience, improve our products and services, and communicate with you about promotions and updates. We do not sell, rent, or share your personal information with third parties, except as necessary to fulfill your orders or as required by law.
3. Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
4. Cookie Usage: We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand your preferences. You can manage your cookie preferences through your browser settings.
5. Third-Party Links: Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
WHOLESALE INQUIRIES
Shuddhi Naturals is your one-stop shop for natural, cruelty-free skin essentials. Our products are carefully crafted with natural ingredients that are gentle on the skin and provide nourishment.
We are committed to only using natural, sustainable ingredients in all of our products. Our wholesale inquiry program allows customers to purchase our products in bulk at a discounted rate. It is our mission to provide quality skin care products that are 100% natural and cruelty-free.
PAYMENT METHODS
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Credit / Debit Cards​
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Offline Payments